Refund policy
Return Policy
Returns are free and easy. If you have questions or wish to initiate a return, email our team at support@seqrcontact.com.
We believe you will be 100% satisfied with your purchase of SeQR Contact Labels and Tags. If you’re not 100% in love within your first 100 days, you can return your SeQR Contact Labels and Tags for a 100% refund of your purchase price, excluding the cost of shipping. There are no return shipping charges.
Worry-Free Warranty
We want you to enjoy our porduct worry-free, so we offer a one-year warranty against any manufacturing defects or damage under normal use.
What’s Covered:
For one year from the date of purchase, if your product has any issues due to a defect in materials or workmanship, we’ve got you covered. This includes:
- Manufacturing defects
- Problems arising from normal use
How to Get Help:
If you encounter any issues, just reach out to us! Here’s how:
- Contact Us: Get in touch with our friendly customer service team at hello@seqrcontact.com
- Provide Proof of Purchase: Share your receipt or order number with us.
- Describe the Issue: Let us know what’s wrong, and we’ll guide you through the next steps.
Once we’ve reviewed your claim, we’ll replace your item it with a new unit.