Frequently Asked Questions

  • A SeQR contact code is a unique code that allows its owner to be contacted by others who they share the code with or find the code on their own. SeQR contact codes are most commonly shared as a QR code that can be scanned by a smartphone camera, or they can be shared as a url / link. When the code is scanned, or the link is clicked by someone trying to contact the owner, they will be taken to the SeQR messaging platform which will allow the owner and the code finder to exchange messages without sharing any personal information such as names or phone numbers.

    SeQR contacts can be purchased as labels or tags that can be used to label your phone, keys, wallet, or anything you worry might get lost. They can also be purchased as pet tags and luggage tags. Every SeQR contact code is unique to keep your personal information private and protected. You can find SeQR labels and tags at www.seqrcontact.com/products

    If you are interested in trying SeQR Contact Codes for free, just head to app.seqrcontact.com and sign up to receive a free SeQR Contact Code that you display on your phone or print your own labels at home.

  • No. When you use SeQR, your personal information is kept private. SeQR Contact will not disclose your personal information to other users. Finders of your lost item / codes are afforded the same protection as well.

  • Anyone with a smartphone or computer and an internet connection can contact you with SeQR Contact.

    We currently only ship in the United States, but reach out to hello@seqrcontact.com if you want SeQR Contact in your country!

  • Head to www.seqrcontact.com/products to find a SeQR Contact Code Label or Tag that meets your needs

  • We accept returns within 30 days for a full refund. To make a return, please send a message to hello@seqrctontact.com, and we’ll be in touch to process the return for you.

  • SeQR Contact is a safe way to exchange messages with a finder. You can decide to meet up with the finder or ask them to leave your item somewhere — like with the barista at a nearby coffee shop or at the front desk or a hotel. You are free to do what feels most comfortable and safe to you.

  • Just scan one of codes on your labels or tags with your smartphone camera, and you’ll be guided through a one click activation process.

  • Just scan the code codes on the label or tag you wish to customize with your smartphone camera. You’ll be guided through a customization process.

  • You can buy labels and tags for yourself or a friend without an account. When you’re ready to activate the codes on your labels and tags, you will need to set up a free account.

  • Every QR code made by SeQR is unique This allows you create custom messages for each label and tag and save specific notes for each code.

    Additionally, if a code you own ever got in the wrong hands, only that code is compromised. SeQR codes are cheap and easy to replace unlike a phone number.

  • SeQR labels do not support GPS tracking. While this means that you will need help from a good samaritan to locate a lost item, it also means that your location will not be tracked continuously and there are no batteries to replace.

  • Nope! We’ve found that most people are just want to help and will return your lost stuff without an incentive. If you decide you want to offer a reward, you can including it in a custom message that the finder will see when they scan your code.

  • Your phone number is a part of your identity - once it is compromised it is extremely difficult to replace. Keeping your phone number private is essential to maintaining your privacy and security. Here are a few reasons why:

    • Your phone number can be used to access your personal information, such as your address, credit card information, and other sensitive data. By keeping your phone number private, you can protect your identity and prevent unwanted access to your personal information.

    • If your phone number is not secure, it can be used to send unsolicited text messages or make unsolicited phone calls. This can be incredibly disruptive and can even lead to fraud or identity theft.

    • Your phone number can be used to track your movements and your activities. By keeping your phone number private, you can ensure that your whereabouts remain unknown.

    • If your phone number is made public, it can be used by marketers and other companies to send you unwanted advertisements. Keeping your phone number private can help you avoid unsolicited contact.

    By taking the time to keep your phone number private, you can protect your identity and your privacy.

We take your privacy seriously

We are committed to maintaining the privacy of both you and whoever finds your codes. You may share private contact information if you choose, but SeQR Contact will never require that you share your information with other users. Please review our terms if you have questions please email us directly at hello@seqrcontact.com

Got more questions?

Reach out to us about any questions, feedback, or suggestions you have by using the form below or emailing us directly at hello@seqrcontact.com!